Verizon's voice mail
service in California will be unavailable for a short period early Sunday
(Aug. 10) when technicians upgrade the system's software.
Work on the system will begin at 12:01 a.m. Sunday and will last
between 45 minutes to 3 hours. During that time, callers will be unable to
leave messages, and California voice mail subscribers (about 700,000
customers) will not be able to access their mailboxes. Normal telephone and
Internet services will not be affected.
"We apologize for any inconvenience caused by this upgrade, which we
will complete as quickly as possible," said Margaret Serjak, vice president
of operations for Verizon's West Coast region. "We thank our customers for
their patience as we make improvements needed to ensure continued reliable
voice mail service."
Verizon Communications Inc. (NYSE: VZ), headquartered in New York, is a
leader in delivering broadband and other wireline and wireless
communication innovations to mass market, business, government and
wholesale customers. Verizon Wireless operates America's most reliable
wireless network, serving nearly 69 million customers nationwide. Verizon's
Wireline operations include Verizon Business, which delivers innovative and
seamless business solutions to customers around the world, and Verizon
Telecom, which brings customers the benefits of converged communications,
information and entertainment services over the nation's most advanced
fiber-optic network. A Dow 30 company, Verizon employs a diverse workforce
of more than 228,600 and last year generated consolidated operating
revenues of $93.5 billion.
SOURCE Verizon
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