service news

Honda (UK) has launched the Honda Accident Repair Programme (HARP), which manages the repair of customer cars after an accident. The new programme offers benefits such as a guaranteed replacement car regardless of accident type and significantly raises the industry benchmark for customer service in this area.

Higher sales for every brand and in every product category propelled Ford Motor Company (NYSE: F) to a 43 percent sales increase in February versus a year ago.  Compared with January, Ford's February sales are up 22 percent.

Building on their existing relationship, the agreement will see NDS integrate its VideoGuard™ encryption technology with the new platform to ensure that the operator’s service remains uncompromised.

Under the terms of the agreement, Rolls-Royce (the “offeror”) will offer ODIM ASA shareholders NOK 45 per share, representing a total consideration of approximately NOK 1.4bn (circa £154m), to be settled in cash from the Group’s existing resources.

Research from the European Contact Centre Confederation of Organisations (ECCCO) states that a large number of European call centre customers want a price per minute with network traffic embedded.

The WiMAX Forum® today revealed that WiMAX service providers now offer networks covering more than 620 million people (or POPS) in approximately 147 countries and are on pace to surpass the already forecasted 800 million POPs by end of 2010.

Accenture (NYSE:ACN) has acquired RiskControl, a privately held risk consulting company based in Rio de Janeiro, to complement and expand its risk service offerings in the rapidly growing Brazilian market.

As enterprises move toward a data center that is 100 percent virtualized, Cisco, NetApp (NASDAQ: NTAP) and VMware (NYSE: VMW) today announced that they are expanding their long-standing collaboration to deliver new design architectures that help customers evolve virtualized data centers to be more efficient, dynamic and secure.

AT&T today announced it has enhanced its Wireless Priority Service to operate when roaming in Canada within the Rogers Wireless coverage area in time for the 2010 Winter Olympics in Vancouver.

To keep fine classic cars looking good in the future: “Audi Tradition Parts” today launched its online parts shop for the Audi brand and those that preceded it. The range offered by Audi Tradition is intended to help dealers, members of Audi Club International – and of course all other customers too.

Intuit Inc. (Nasdaq: INTU) and Microsoft Corp. (Nasdaq: MSFT) plan to create new opportunities for software developers to deliver and market Web applications to small-business customers through the Intuit App Center.

EMC's Industry-Leading Mozy Online Backup Service Continues Growth, Helping Global Service Providers Such as China Telecom, Cox Business, McAfee, and Vodafone Deliver New Cloud-Based Backup to Customers

BMW announced today that it has won two Best Resale Value awards from Kelley Blue Book and a Residual Value Award from ALG.

Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that, according to Q3 2009 data from Dell’Oro, it gained market share in the Service Provider Router segment for the fifth consecutive quarter.

Thomson Reuters today announced the expansion of its machine-readable news offering to include real-time analysis of company events.

Collaboration Delivers Desktop as a Service that can be Delivered Anytime, Anywhere; New Multi-Platform Service Optimized for K-12 Schools and Community Colleges

Prospective Owners Can Test-Drive World's Only Highway Capable Electric Car Starting November 24th at Tesla's Southern Europe Sales and Service Center

Orange Poland and Nokia announced today that they will bring Nokia Messaging, Nokia's consumer push email service, to their Nokia customers.

LG Electronics (LG), the world’s leading innovator of home appliances, announced today that the South African team of Jaco Pieter Willem Dreyer and Evgeni Igorevich Omeltchenko took home the title of LG Global Grand Master Chef at the LG Life Tastes Good Championship Global Final 2009.

Six “business killers” still threaten to destroy financial services institutions in the next 24 months, whether an economic upswing occurs or not, according to Gartner, Inc.